Frequently Asked Questions

How long does delivery take?

Production takes 1-2 business days because each tapestry is made to order. Total delivery is approximately 1–2 weeks in the United States.

Is the tapestry really woven, or is it printed?

It is genuinely woven, not printed onto flat fabric. The design is woven into a cotton blend, creating real texture, weight, and drape. The reverse side shows the textile structure, so the pattern is part of the fabric rather than a surface image.

How should I care for my tapestry?

Follow the care label included with your order. For routine care, gently dust the surface or use a low-suction upholstery attachment. For a mark, spot clean carefully with a slightly damp cloth and mild detergent, testing a discreet area first. Avoid soaking, bleach, harsh chemicals, wringing, tumble-drying, or ironing directly on the woven surface. If you are unsure, email us before cleaning.

Which size should I choose?

  • 52” × 37”: Best as an accent above a console, headboard, desk, or reading nook.
  • 60” × 50”: A versatile statement size above a sofa or sideboard in a standard-sized living room.
  • 54” × 70”: Ideal for a taller composition on a large wall, bedroom wall, or stairwell.
  • 60” × 80”: Best for an oversized focal wall, open-plan living and dining spaces, or high ceilings.

Before ordering, use painter’s tape to mark the dimensions on your wall. This gives you a quick sense of how each size will sit in your room.

What if there is a quality issue?

Email support@niravell.com as soon as possible with your order number, a description of the issue, and clear photographs. We’ll review the details and work with you on the appropriate resolution.

Can I return or exchange my tapestry?

Eligible returns can be requested within 30 days of delivery. Email us before sending anything back so we can review the request and provide the correct instructions. See our Returns & Exchanges page for the full process.

Still have a question?

Contact us at support@niravell.com and we’ll be happy to help.