Every Niravell tapestry is made to order, so your piece is woven specifically for you rather than taken from mass-produced warehouse stock. That genuine textile production is part of what makes it special, and it means there are two stages before it reaches your wall.
Production time
2–3 business days
This is the time needed to prepare and weave your tapestry before it ships.
Shipping time
Once your tapestry ships, transit time is approximately:
- United States: 2–5 business days
- United Kingdom and rest of the world: 10–30 business days
Estimated total delivery time
- United States: approximately 1–2 weeks total, including production and shipping.
- United Kingdom and rest of the world: approximately 2–5 weeks total, including production and shipping.
These are honest estimates rather than guaranteed delivery dates. International orders can occasionally take longer if customs or local carrier handling adds extra time.
Shipping cost
Shipping is free on every order, worldwide — no minimum spend required.
Lost or delayed packages
If your order is confirmed lost in transit by the carrier, we'll either reship your tapestry at no extra cost or issue a full refund, whichever you prefer. If you're concerned your order is taking longer than expected, contact us and we'll look into it with the carrier on your behalf.
Why made to order?
Your tapestry is created for your order, with the design woven into the cotton fabric rather than printed onto a flat surface. The extra production time is evidence of the craft behind the piece, not a warehouse delay.
If you have a delivery question, contact support@niravell.com and include your order number.